How are you making your decisions around risk and opportunity? How are you leveraging metrics to manage tradeoffs and risks?
You know "collaboration over contract negotiation', right? Metrics often drive a wedge between management and the team, none more so than forecasting metrics. However, when you give a probability distribution as the answer to the question, "When will we get it?" instead of a single date, an amazing transformation happens. Suddenly, the team and management start working together to manage tradeoffs and risk.